48-HR FREE CANCELLATION POLICY

Get greater flexibility when you book direct with us:

  • You can cancel up to 48 Hours prior to your check-in date at no charge.
  • If you cancel within 48 Hours of your check-in date we will only charge you your deposit.
  • You can transfer your booking to friends or family. Just let us know.
  • The above terms are not valid for bookings made on third-party websites.
In the case of a no-show, the total price of the reservation will be charged. 
 
If you do not confirm your booking, we reserve the right to cancel the booking. However no cancellation will be made without contacting you first.

TERMS & CONDITIONS

Note: Variances can be agreed on but only by arrangement with the owner in writing.

Check in is available from 2pm – 6pm on the day of arrival. Checkout time is 10am on the day of departure. Early check in and/ or late check may be available at the discretion of the owner.

We pride ourselves to maintain a superb standard of accommodation for our guests therefore we require certain conditions to be complied with. Damage, breakages, theft and loss are the guest’s responsibility during their stay.

We take every care to ensure your safety whilst you are with us and will provide a safety briefing at the time of checking, we will not accept liability for any accidents that occur during your stay. The owners will supply all the linen, towels and bathroom amenities. Rooms will be serviced daily.

Loss – the owners take no responsibility for the guest’s personal property.

No smoking is permitted inside the villa however we have made areas outside suitable for smoking.

We do apologise but at this time our property is not set up to accomodate disabled guests.

We look forward to welcoming you to Villa Te Soro Bed and Breakfast.

PAYMENT POLICY

Confirmation of your booking is required one week before arriving. Credit card details are to be given at time of booking. Payment is required on arrival. If you are unable to confirm the booking, please let us know as soon as possible either by phoning 027 448 1440 or email [email protected]

Account number for payment: 12-3023-0017669-00

COVID 19 CANCELLATION POLICY

We have a 100% refund is guaranteed if your travel plans are disrupted due to Covid 19, we will gladly reschedule your booking or refund in full.

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When You Book Direct

Complimentary afternoon tea or pre dinner drinks & canapés

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